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The northern suburbs of Atlanta are booming and affluent,
and that means theres money to be made -- lots of it.
Northside Hospital wanted it all --- working out exclusive
contracts with some insurers. St. Josephs Hospital,
just down the street on Pill Hill, decided to fight back and
filed a lawsuit.
What was behind the litigation? Health reporter Andy Miller
of the Atlanta Journal-Constitution started digging.
Miller rode with an ambulance service whose paramedics told
him about the many babies delivered on clogged freeways making
long trips to Northside, where the new mothers were insured.
He talked to doctors and hospitals in the area about the difficulties
they encountered because of Northsides policies. He
spent time with the Insurance Commissioners office to
understand their role in the conflict and put insurance companies
on his speed dial.
But clearly, the story needed to focus on patients and consumers
who were caught in the debate. Miller sought out and interviewed
many consumers to find the personal stories of painful delays
in treatment, frightening waits for surgery, policies that
would have forced a patient with advanced cancer to change
doctors in the middle of a course of chemotherapy.
As Miller made phone calls, Northside began to give a little,
agreeing to release one far-out hospital from the exclusionary
agreements.
Then, Aetna U.S. Healthcare, in contract negotiations with
Northside, refused to agree to an exclusionary contract. As
the negotiations dragged on, Millers stories appeared.
Days later, the hospital backed down, allowing Aetna to have
a non-exclusive contract.
Miller graduated with a history degree from Duke University
in 1973 and earned a masters in education from Duke
in 1979.
For eight years, he was a junior high and high school social
studies teacher and basketball coach in North Carolina.
He then attended journalism classes at the University of
North Carolina. While there, he worked as a freelance sports
reporter and sports copy editor at the Durham Morning Herald.
He joined the Journal-Constitution in 1985 and has been
a copy editor, slot editor, education reporter, wire editor
and health-care reporter.
During the year 2002, Miller is serving as a Kaiser Media
Fellow in Health.
© 2002 Cox Newspapers, Inc.
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